Let Los Angeles Airport Marriott set the stage for a comfortable, safe and convenient visit to Los Angeles. Host unforgettable meetings and social affairs in more than 55,000 square feet of event space with custom catering, social distancing protocols and expert planners. Sample delicious fare from Social Market & Eatery, Hangar 18 Bar + Kitchen or JW Steakhouse. Start your morning with your favorite drink from Starbucks and take a refreshing dip in our resort-style outdoor pool. Stay near famed Los Angeles attractions like SoFi Stadium and Hollywood Park and Casino, the Forum, the Coliseum, Manhattan Beach, Kia Forum, and more. Relax and recharge in our spacious hotel accommodations with signature amenities, soundproof windows, ample workspace and premium bedding. Located just minutes from Los Angeles International Airport with free airport shuttle service, our hotel was designed to anticipate your every need. To other consumers, do your part and read the fine print and prompts properly and do not listen to the person on the counter if what they are claiming is suspicious.Experience Los Angeles from our hotel near SoFi Stadiumįind inspiration around every corner at Los Angeles Airport Marriott. Thank you to the Thrifty representative who assisted us. While this has regained our faith in Thrifty customer service, this has reminded us of how much lies and greed there can be in this business, whether it's the employee or the corporation itself. Finally today, they responded they will refund the added insurance. Avoid at all cost!!!! I am still working with them and will see where it ends as they are currently unwilling to correct their deceitful practice… _ EDIT: 11/28 - After receiving two typical copy and paste rejection letters for our requests for refunds, I kept insisting on speaking with a supervisor in hopes that I will be able to speak to a human directly to express our concerns from human to human. DO NOT RENT WITH THRIFTY at the LAX LOCATION. Use the search function and look for keywords such as ” insurance” and you will see! It may be the employee or it may be the management, or a collective effort in dirty corporate business, but this is unacceptable! We have used Thrifty in the past and have not had this trouble. This is WRONG and we have since found many similar reviews relating to such incidents at this exact location. It is the company that has breached the terms and performed NOT just unsatisfactory, but IMPROPERLY with the intention to deceive. He deliberately lied and took advantage of my less-experienced companion during the check-in. Our driver already has rental car insurance and is covered. They were NOT MANDATORY but he confirmed it was REQUIRED and presented it as mandatory. We have later found out their your terms and conditions stated on the website that the added protections are in fact optional. Hertz Car Rental - Los Angeles International Airport: Dollar/Hertz Rental Car LAX - See 13 traveller reviews, candid photos, and great deals for Los Angeles, CA, at Tripadvisor. We needed the car, of course, so if something is required, we have no choice but to sign! So that argument will NOT work. I contacted Thrifty email support and was advised they will not make adjustments because it has been signed. Regardless, our total ended up coming out to $444, which is double the amount and is ridiculously high! We later realized it was mainly because of the add-on protection/insurance which is optional! However, the employee at the LAX office advised us the add-ons are REQUIRED after we asked him to confirm so. We are aware of small fees that are added after. This review is for their Thrifty division, which is essentially the same company! Deceitful business! Filed for bankruptcy on ! They will add insurance without any proper information and will tell you it is mandatory, but it is not!! We booked with expedia for a quoted total of $226.
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